The VOX Difference

At VOX, we have a deep understanding of your patients, and our unique Adherence Management Model that brings together proactive technology and human intervention is designed to meet the needs of patients and their caregivers across all demographics.

Though episodes of care require standardization, the needs and behaviors of every patient are unique. The innovative VOX solutions utilize proprietary, behavioral-driven functionality that delivers the necessary education, communication and coordination to optimize every patient, dramatically improving satisfaction, outcomes and cost of care.

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Advanced Perioperative Care Journeys

Our fully developed, multi-lingual care journeys are created in partnership with leading medical advisors. Customizable to incorporate provider-specific protocols, all VOX care journeys include proprietary functionalities that support your patients throughout their perioperative episode.

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Concierge Adherence Management Team

At VOX, we are big believers in the scale and reach afforded by technology. However, we have always known that if we wanted to meaningfully engage the masses, we had to incorporate human monitoring and intervention to maximize adherence and optimization. Our team relieves your care coordinators of this role and allows them to focus on patients with an identified need.

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VOXScore

The VOX Platform monitors, measures and displays a patient’s adherence score (VOXScore) to provide a transparent view of their readiness and progress, as well as a deep audit trail that highlights gaps and predicts their potential level of satisfaction and outcomes.

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Alert Escalation and Notification System

Customizable protocols actively monitor, escalate and generate notifications to allow care coordinators to focus on patients with an identified need.

“VOX is committed to not just meeting but surpassing all stated goals and providing value in ways that are well outside the parameters of the agreed-upon work. While it may seem fundamental, VOX differentiates themselves from their competitors by actually fulfilling all they say they will, from both a technological perspective as well as human resource allocation. VOX is the type of partner that brings opportunities to align the entire system versus single-facility strategies.”

– Chris Shoup

AVP, Orthopedic and Neuroscience Service Lines at Methodist Health System of North Texas

Solution Suite to Meet Patient Needs

At VOX, we have a deep understanding of your patients, and our unique Adherence Management Model that brings together proactive technology and human intervention is designed to meet the needs of patients.

OrthoCare Solutions

Inpatient and Outpatient Solutions for TJR

SportsMed for Shoulder

OrthoCare Solutions

In partnership with leading orthopedic surgeons and care coordinators, VOX has developed the OrthoCare Program to optimize the episode of care for patients undergoing total knee or hip replacement.

SpineCare Solutions

Ortho & Neuro Solutions for Surgical and Non-Surgical Pathways

Chronic Pain Management

SpineCare Solutions

The VOX SpineCare Program is designed to support and guide the patient from the point of decision for surgery to the time they are back on their feet, actively engaging in daily activities.

ERAS Solutions

As a leading platform within the ERAS community, we can incorporate an entire host of ERAS protocols within our care journeys in support of your patients and perioperative initiatives.

ColorectalCare Solutions

Our ColorectalCare Program and Concierge Adherence Management Team ensures that every patient is fully prepared and optimized for their procedure, helps to expedite recovery and dramatically reduces related complications.

Women's Health Solutions

Mother & Child

C-Section

Breast Reconstruction

Hysterectomy

Women's Health Solutions

At VOX, we believe “health” is a state of complete physical, mental and social well-being. Promoting the health of women and children requires taking a holistic view of the clinical care services they receive, the policies that influence their health, the home environment and community in which they live and their health behavior.

Physical Therapy Solutions

Non-Surgical Pathways for All MSK Conditions

Physical Therapy Solutions

Our PT solution suite will ensure continued adherence, track longitudinal progress and facilitate RTM reimbursement across all MSK conditions.

CardioCare Solutions

Heart Failure

Stroke Rehabilitation

CardioCare Solutions

From the most fragile patients and invasive procedures to minimally invasive outpatient interventions, our suite of CardioCare solutions will provide navigational support to ensure optimal health and peace of mind.

TransplantCare Solutions

Our TransplantCare solution suite will help optimize waitlist coordination, prepare a recipient for their procedure and provide transparent recovery management to ensure the highest standard for long-term outcomes.

Whole Person Index (WPI)

VOX + WPI® can proactively identify underlying drivers of health related to behavioral, genetic, social and clinical determinants, auto-generate individual and aggregate action plans and provide ongoing adherence management and longitudinal outcomes data to ensure optimal health and resource allocation.

Remote Therapeutic Monitoring

Surgical, Physical Therapy and Chronic Pain Programs for RTM Reimbursement

Remote Therapeutic Monitoring

Our unique RTM service model allows us to fully facilitate all data collection and engagement requirements to ensure optimal outcomes for your patients and maximize reimbursement. Click here to download our RTM Overview.

BariatricCare Solutions

BariatricCare Program

Weight Loss & Wellness

BariatricCare Solutions

Our solutions for non-surgical and surgical pathways will ensure the highest level of patient pull-through and long-term success for your patients struggling to manage their weight.

NeuroCare for Stroke Rehabilitation

Our Stroke Rehabilitation Program provides continued transparency throughout recovery and provides navigational support to the patient and caregiver as they enter a life-long care journey.

Leading the Industry in Patient Engagement

VOX fully displays the “power of the patient” to deeply and immediately impact their own experience, outcomes and cost of care through our model for empowerment and adherence management.