Redefining the Patient Experience
Today, more patients are opting for major joint replacement procedures—a trend that is projected to continue. Demand for total joint replacement procedures is anticipated to surge in the coming years, accounting for more than four million procedures by 2030, up from one million in 2011.
With the increase of volume and value-based mandates driving lower cost and better outcomes, the need has never been greater for technology-enabled, remote patient management to educate, coordinate and manage patients throughout their entire episode of care.
By engaging the patient early in their episode of care, increasing accountability and better facilitating coordination, healthcare professionals have the ability to improve patient outcomes, enhance their experience, and greatly reduce the cost of care.
VOX OrthoCare in Action
ActivePx™ Educational Format
SmartTask™ Patient Coordination
PxMail™ HIPAA Compliant Messaging
Alert Escalation & Notification System
Progress & Recovery Observations and Reporting
Patient outcomes collection has now become a requirement for participation in many regulatory and payer based incentives.
The VOX OrthoCare program is able to collect both pre and post operative patient reported outcomes (PROMs) directly from the web-based program. The program will also send alert reminders for patient to complete these outcome surveys so facilities can be compliant with regulatory requirements.
When patient surveying is made a part of the VOX program, completion rates can exceed 77%.
This takes the burden off the hospital or surgeon office for distributing and colleting these questionnaires at the office, on the phone or via mail.
Compliant with AJRR collection measures
VOX has also been selected to be an authorized vendor with the American Joint Replacement Registry. As a result, VOX can submit patient outcome data on your behalf, granting you access to the many benefits of registering with AJRR.
Consistent with AJRR requirements VOX is able to distribute and collect all of the standard measurement instruments including: HOOS/KOOS JR, VR-12, PROMIS-10 and others.
Were you discharged from the hospital to another facility such as a skilled nursing facility, or straight home?
- Direct-to-Home 97% 97%
Did you have to be readmitted back into the hospital for any reason within 30 days of your surgery?
- Readmission (less than 1%) .98% .98%
Length of Hospital Stay
How many days did you spend in the hospital?
1.2 Days Avg.
* 0 day for Outpatient Procedures
How satisfied are you with your overall care that you have received during your surgical episode?
- Very Satisfied 97% 97%
Patient Reported Outcomes
Survey Response Rate
Patients who engaged with the program, had very high Rates of Response during their 30 days post-discharge
- Response Rate 81% 81%
Improved Experience and Outcomes
A goal of the OrthoCare is to not only improve outcomes but to increase the patient’s confidence that the program and their hard work will positively impact their health and recovery.
- Significantly Improved 92% 92%
Improved Level of Satisfaction with Clinical Staff
Our solutions given the patient a greater sense of care and connectivity which translates into an improved perception of their health provider.
- Improved View 75% 75%
Help to Manage Expectations
How satisfied are you with the way the pre-operative education and preparation you received was able to manage your expectations?
- Very Satisfied 95% 95%